Privacy Policy
Last updated: February 18, 2026
1. Introduction
Gigaptera ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services (the "Service").
2. Information We Collect
We may collect the following information in connection with providing the Service:
- API Request Data: Prompts and response data sent via the API. These are used solely for processing your requests.
- Usage Data: Aggregated data such as token usage, request counts, and error logs.
- Contact Information: Email addresses and names you provide when contacting us.
3. How We Use Your Information
- Processing API requests and delivering responses
- Improving our service and addressing issues
- Analyzing usage patterns and billing
- Responding to inquiries
4. Data Retention
API request and response logs are retained for up to 30 days for debugging and incident response, after which they are automatically deleted. Aggregated usage statistics may be retained longer for service improvement.
5. Data Sharing
We do not sell, trade, or transfer your personal information to third parties, except in the following cases:
- AI Model Provider: Data is sent to Google Cloud Vertex AI for request processing. In accordance with Google Cloud's data policies, your data is not used for model training.
- Legal Requirements: When required by law.
6. AI Model Training
We do not use your API request data for AI model training. Google Cloud Vertex AI also does not use your data for model improvement or training.
7. Security
We implement industry-standard security measures to protect your information. All communications are encrypted via TLS/HTTPS, and our infrastructure operates on Google Cloud's security foundation.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified on this page.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: